Website Privacy Policy

Last updated 24 September 2013

The purpose of this privacy policy is to outline what information we may collect about you, how we use and protect information given when you use this website, and the choices you have on how the information is used. Personal information privacy is of the utmost important to we. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

We reserve the right to change this policy from time to time by updating this page. The page title will indicate the last time that this page was updated. It is suggested that you should check this page from time to time to ensure that you are happy with any changes.

Personal information that we may collect

Visitors to our website can access areas of the site without needing to disclose personally identifiable information. Our website does utilise analytics that may gather information provided by your browser and network connection, including your country and your navigation throughout the site. This information is collected for the express purposes of visitor analysis, content targeting and improving website functions.

Through your interactions with any online forms on our website, we may collect the following personally identifiable information:

  • Your name;
  • Contact information such as your email address;
  • Information that you voluntarily provide relating to your medical history and/or current medical conditions;

By providing us with the information listed above you consent to us processing your personal data for the purposes set out in this Privacy Policy. If you provide us with information about another person e.g. a colleague or a family member, you confirm that they have appointed you to act for them and that you have informed them of our identity and how their personal information will be handled by us under this Privacy Policy. If the information you are providing is personal health information or sensitive information, you must first obtain that person’s consent to disclosing the information to us and also to us collecting that information.

What we do with the information we gather

Information collected from you is used to understand your needs and provide you with a better service. Any personal information that is collected by we will be used for product and service development and improvement activities. We may also utilise your provided information for market analysis, recruitment and to answer any specific queries you may have.

Disclosure of personal information

We may disclose personal information in order to comply with a legal or regulatory obligation, or in response to a non-mandatory request for information made by a governmental or state body. We may also disclose your personal information to third parties (such as the police) in order to investigate and help prevent unlawful activity or activity.

We may also disclose your personal information to parties involved in a prospective or actual transfer of any part of our assets or business.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website for our customers. We only use this information for statistical analysis purposes and you as an individual are not identified in our traffic data.

From time to time we also use Google AdWords conversion tracking cookies. These do not collect or track personal information and expire in 30 days.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information. If you have previously provided your personal information to we, and do not wish to be contacted by phone, email or post, you may stop contact at any time by writing or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you information from or about carefully selected third parties that we think you may find useful. You may decline to receive third party information at any time by contacting us by email, phone or mail.

You may request details of personal information that we hold about you. If you would like a copy of the information held on you please write to us at the following address: PO Box 59, Hunters Hill NSW 2110